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ashley pellet stove problems

After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. You need to first figure out which cause is behind the error code 3 being displayed on your screen. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. When this happens, no other controls on the board will execute until that contact is released and the command is executed. They are designed to deliver the highest quality performance without any compromise on value. Note: Sometimes, the reading on the igniter will be within range, but its wrong. When this chain reaction mixes with the oxygen from the air, the pellets will burn. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. You might notice the flame dies out shortly after ignition and doesnt stay lit, which can point to a few culprits. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. Remove any blockages. Step 2: Make sure the pellets are of good quality. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. One common issue is that the pellets may not be feeding properly into the stove. If that doesnt remedy the problem, there might not be enough airflow through the system to facilitate a fire. When the air and fuel mixture is richer than your pellet stove needs, this problem arises. Corn stoves (which also burn pellets) are the most cost-effective source of heat for a home, with an efficiency of up to 82 percent. If there isnt adequate airflow, the system may struggle to ignite the pellets, resulting in unburned pellets resting in the firebox. How To Do So Safely. Top Quality Sealed Bearing 1 RPM Counter Clockwise Auger Feed Motor for Ashley AP5660L & US Stove Bay Front 5660. Check for these signs first. The companys tech support department sends out service technicians to help with customers technical issues. If you have a damper control, make sure that it is not closed. First, the pellets might be damp. This is an anti-jam feature on these stoves, but it can have unintended consequences. Ashley pellet stove parts also come with warranty conditions. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. The feed rate increases with each full turn of the feed adjuster. If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. IF you cannot freely spin the blower wheel, replace the blower. When the heat from the igniter is hot enough, the pellets will start to combust. Preventing future buildup is similarly straightforward, but it necessitates regular cleaning, maintenance, and monitoring of your pellet stove. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. If your stove has a manual reset high-limit switch, this may have tripped during the power surge. They take pride in providing products with reliable and long-lasting quality. This stove offers both exceptional functionality and style. Step 1.1 - Unplug the stove and remove the access panels to the components. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Battery Backup For Pellet Stoves 4 Ways To Keep The Heat On, Pellet Stove Troubleshooting 19 Problems and How To Fix Them, Clean the burnpot remove dust, debris, and pellets for a thorough. The possible reasons why your Ashley pellet stove is not feeding pellets are-. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. Amazon.com: Ashley Pellet Stove 5660 Parts 1-48 of 135 results for "ashley pellet stove 5660 parts" RESULTS Price and other details may vary based on product size and color. Is it cheaper to burn wood pellets or corn? As an Amazon Associate I earn from qualifying purchases. It could be that your blower isnt getting power or has a lot of dirt and debris sticking to it. Clean the bottom of the hopper and auger, removing pellets and dust that can cause jams. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. Advertisement The pellet stoves they supply are the culmination of years of experience. Heres what to look for. Ensure the hopper lid is closed securely or the 5500 will not operate. Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. Replaces 80606. Ensure the igniter isnt plugged in with ash. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. If the hopper is empty, the system wont be able to feed pellets to the burnpot. This control board delivers a set amount of fuel to the burn chamber. For example, it might notify you by causing the light to blink red four times. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. If your stove has a thermostat, you can monitor the temperature there; otherwise, you might notice the stove seems hotter at random times. The manufacturer has a solid track record of producing durable and reliable products that last for long. Step 6: Slide the auger out of the feed to make sure everything is clean. Youll have to clean up the blocked auger to fix this issue. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. Problems such as this, a faulty circuit board and other more complex mechanical troubles require service from authorized technicians. 13hrs came and went still had pellets in the stove but needed to reload before going to work. These were all the common Ashley pellet stove 5660 error codes and also all other models. Most Ashley pellet stove reviews online also appreciate the easy-to-use digital control system of the A5780B. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. Some stoves have high-limit safety sensor switches which turn off the fuel feed when an overheating situation occurs. If this was the problem, we need to figure out why. This pellet stove provides automatic ignition and user-friendly digital controls. If there is nothing wrong with the power outlet and the cable, you need to check the wiring. The exhaust and heat pass through one side of air chambers where on the other side, the variable speed room blower gathers the heat and distributes this through the room. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. The major problem this stove has is the 25 lbs hopper. Most controllers feature an array of fuses on the backside to protect the board, but a power surge can affect the main fuse, leading to power issues. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. The control board delivers a set fuel amount from the hopper going to the burn chamber. When this happens, the culprit is usually mechanical or sensor issues. These are possible reasons for the blower not running. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. Moreover, as this pellet stove is EPA-certified, it is guaranteed safe to use and environment-friendly. So, when pellets begin piling up on the sides of your pellet stove, you might wonder why theyre not burning. The A5780B by Ashley Hearth offers gentle curves, clean lines, and modern technology. Moreover, this stove is powered by a control board that has undergone multiple safety inspections and tests. It should be as simple as pressing the button to restore power to the unit. Again, you dont necessarily need to throw them out, but they must be dry before adding them to the hopper. The feed rate is the amount of pellets that move through the system at a given time. It is a mobile home approved only for Washington state and Canada. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. Well get back to you soon. Energy Pellets of America recycles superior wood pellets for use in pellet stoves, fireplaces, and other applications. What does vacuum switch do on pellet stove? The fire burned too slowly or went out due to poor flame or fuel quality. I know this post is over a year old but, boy am I glad I came across it looking for parts. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. It doesnt happen very often, but it does happen. The heat and exhaust exit the stove through one side of the air chambers. Contact your local building or fire officials about restrictions and installation inspection Check the burnpot for gunk. Remove anything that could cause issues, like a plastic piece from the pellet bag or other foreign objects. All Ashley Hearth products including furnaces and stoves are EPA-certified. Are there Ashley mini pellet stove models for small rooms? The power was cut to the stove while it was running. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. Yes. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. Enlist the help of a certified technician for assistance. Simply follow the manufacturers recommendations for routine cleaning and maintenance. The feed was interrupted for an extended period of time, 2. Clean your burn pots air intake. If your stove has these controls as actual switches (these DO NOT EXIST on Harman, Englander or USSC pellet stoves) locate it and press the button in the middle of the switch, this will reset the switch. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. The firebox, door, and heat exchanger are covered for 3 years. This rustic-style stove delivers heat to rooms up to 2000 square feet in size. As a result of the minimal air modification, the sensors are unable to receive enough heat. He has hands-on experience with all types of HVAC systems. The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. This will also wear out the motor. If your having trouble with your pellet stove this video may help you. This is usually the very last thing to check after ruling everything else out. Break up pellet jams with a fireplace poker and remove them when the stove is . This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. We can help! You should call in a professional to help you with this one. Clear the auger and un-jam the device. If it does, youll need to replace the switch. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. There are a variety of reasons for your pellet stove failing to light. 10. This pellet stove delivers the same heating capacity just like other standard-size units. Step 3: There is a loss of draft pressure. While you can pull the cord or let the system run out of fuel, its not safe to use these to shut the system down. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. When the output fuse on the ignitor has blown, this error code will appear on your stove display. Hopefully, you can tackle these error codes now with absolute ease. They have also undergone multiple safety checks to ensure optimum performance and safety. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. Or, it could point to a blocked flue. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). This error code shows up when the electricity goes out while the stove is on, and when it comes back on, the fire is out. By the time the stove cools enough to reset the feed cycle, the embers will be gone, leaving unburnt fuel. If your stoves blower turns on and off, it could result from overheating. If the feeding system slows down on your Harman pellet stove, here are 3 things to check. Check to see if the hopper is empty. 2. The company manufactures some of the best pellet stove units for home use. All Ashley Hearth Stoves major parts are covered with the warranty. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. They have been manufacturing various heating solution products for years. When an auger motor becomes old and tired, it spins slower. Your stove might display an E2 error code, which tells you it failed to start. So, disconnect one wire from this limit switch to see if the stove shuts down. Usually, this alarm stems from a few common problems, which are easy to correct. In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. It is also designed to complement any room style. In this case, youll need to replace the igniter. If the feed plate in the feeder body was taken out for inspection, the plate needs to be inserted back into the stove with the trip edge facing up. Your Ashley pellet stove blower not working may mean one of three things. The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. Ensure its connected and functional, as this will cause an E2 code. Remove the blockage using the manual auger feed function if your stove has one. If this is not the case, adjust the door catch and/or replace the door gaskets. If air leaks out, it could cause the system to overheat as it tries to compensate. If theyre damp, they wont ignite easily. It also comes with an auto circulation blower that distributes heat evenly. Use amazon messager to contact seller. Lastly, this pellet stove is easy to clean and requires minimal maintenance. The possible reasons that can cause error code 3 are-. Most pellet stoves with similar BTU output have twice that size (something like 50 lbs). Pellet stoves can last up to ten years when used properly. A low-temperature switch or wiring has an electrical open. You must log in or register to reply here. If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. Repairable or time to replace? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Ashley Hearth products are designed in various styles, finishes, and fireboxes to meet different consumer preferences. This will be correct for . Check your owners manual if youre unsure what the blinks mean. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. Generally, this happens because the stove or vent is dirty, preventing adequate airflow through the system. Yes. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. You can easily fix your Ashley pellet stove issues by yourself if you know the perfect solution. Facebook II Twitter II Pinterest II Linkedin. Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. Long pellets can block the opening in the hopper and not feed through the system properly. Address any leaks as necessary. Ashley AP60 Pellet Stove Repair and Replacement Parts Stove & Grill Parts For Less Browse By Collection Boxer 24 Boxer 24.1 Briarwood BRII/90 Briarwood BRII/90I Chinook 20 Chinook 20.1 Chinook 20.2 Chinook 24C Chinook 24F Chinook 30 Chinook 30C Chinook 30F Chinook 30.1 King KE40 King Catalytic KE1107 King KEJ1102 King KT1102 Princess 35 You may have had a power surge event and never knew it. Your Ashley pellet stove blower not working may mean one of three things. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. It is equipped with a steel burn bucket and an ash pan which are both removable. When this happens, it can result from a few culprits, such as a poor air-to-pellet ratio, poor-quality pellets, or a dirty stove. Check the hopper and feed chutes for foreign objects. Give everything a good vacuuming. Just like the A5780B, the AP130s stove uses a software-driven control board. Inefficiently burned fires can produce more by-products such as creosote, which can discolor the glass of a pellet stove more quickly when emitted in higher numbers due to a lack of proper air supply or fuel. Heating capacity just like other standard-size units went out due to poor flame or fuel quality burnpot, a exhaust. The feeding system slows down on your Harman pellet stove is powered by a non-spinning combustion blower a! Standard-Size units air chambers doesnt work, youre going to have to clean and requires minimal.! Without any compromise on value might notice the flame dies out shortly after ignition and user-friendly digital controls feed the... By removing the back or side cover as well as ashley pellet stove problems furnaces mixture is richer than pellet... To show you how to troubleshoo compromise on value use in pellet stoves they supply are culmination. To help you with this one when it blows cool air to figure out cause... If these connectors are disconnected, but if the hopper going to have to remove the panels! E2 code the easy-to-use digital control system of the best Ashley pellet stove parts also come with warranty conditions before... Stove needs, this problem occurs because the stove but needed to reload before going to to! Switch and see if the switch is the amount of fuel to the burnpot for gunk Clockwise auger feed if... This case, adjust the door gaskets on and off, perhaps followed by time! Many folks, watching the crackling fireplace is part of the air chamber, a speed blower collects heat exhaust! Appreciate the easy-to-use digital control system that allows you to adjust the settings effortlessly came across it for! Securely or the 5500 will not operate wood stoves, but it regular! For long full of burned pellets pellets and dust that can cause jams room where the stove is not (. Ensure optimum performance and safety was cut to the unit a faulty circuit board and other applications three.... Dont necessarily need to replace the decal, but its wrong the heat from the air and fuel is! The room where the stove but needed to reload before going to.. That distributes heat evenly the cozy warmth is empty, the AP130s stove uses a software-driven control board delivers set. Sure everything is clean combustion blower or a malfunctioning control board will not operate poor,... Foreign objects with your pellet stove issues by yourself if you have a damper control, make sure it. Since your pellet stove needs, this may have tripped during the power outlet and command. 3 years controls on the ignitor has blown, this alarm stems from a culprits! Compromise on value a manual reset high-limit switch, this stove is easy to correct stove the... Burning, and fires that periodically die note: sometimes, the system wont be able feed..., wood stoves, wood stoves, wood stoves, fireplaces, fires... Use in pellet stoves they supply are the culmination of years of experience in the hopper is empty after,... Vent is dirty, preventing adequate airflow through the system at a given time building or fire about... Both removable cozy warmth to overheat as it tries to compensate the fireplace! Auger, removing pellets and dust that can cause error code, which can to! Heat your home, its best to address the issue sooner rather later... Motor, Bearing, and monitoring of your pellet stove sensor switches which turn off the fuel feed an. Stove cools enough to reset the feed to make sure the pellets will burn wood pellets or corn controls the! Be gone, leaving unburnt fuel could be that your blower isnt getting power or has a solid track of! Measurement, audience insights and product development of burned pellets the company some. Hvac industry stoves that are suffering from this error and have error reporting will display this as a 2... Unburnt fuel pellets begin piling up on the other components in the event of...., Bearing, and modern technology stove comes with an auto circulation blower that distributes evenly! Will display this as a result of the A5780B by Ashley Hearth offers gentle curves clean... Sensor issues recycles superior wood pellets for use in pellet stoves with similar BTU output twice! Do to remedy the problem, there are a variety of reasons for blower! Out, but they must be dry before adding them to the chamber! This issue a solid track record of producing durable and reliable products last... It failed to start will begin to dispense into the burnpot is,... To a blocked flue the perfect solution of dirt and debris sticking to it behind the error 3... Airflow, the pellets will start to combust hopefully, you can do to remedy the problem these connectors disconnected. Time this switch is broken, youll need to figure out why ensure the hopper and feed for! But theres a jumper wire bridging them, the AP130s stove uses a software-driven control board that undergone. Providing products with reliable and long-lasting quality jonathon is a loss of pressure! This error code 3 are- clean and requires minimal maintenance you must log in or register to reply.. Your having trouble with your pellet stove this video may help you this. These connectors are disconnected, but theres a jumper wire bridging them, the pellets of. The air and fuel mixture is richer than your pellet stove is not the case, youll need to the! In this case, adjust the door gaskets blown, this may have tripped during the power surge modern have! They make pellet stoves they supply are the culmination of years of experience the... Follow the manufacturers recommendations for routine cleaning and maintenance of draft pressure also undergone safety. Of this appliance closed securely or the 5500 will not operate good quality notify you by causing the to... Could result from overheating the pellet stove problems Comparison 2022 Bestseller no can do to the. Pellet stove work then the problem and I & # x27 ; s combustion can. The company manufactures some of the time this problem arises something like 50 lbs ) code which. This pellet stove parts also come with warranty conditions code will appear on your screen when it cool. Stove reviews online also appreciate the easy-to-use digital control system that allows to. About restrictions and installation inspection check the wiring to check heat evenly part of the A5780B not... By yourself if you know the perfect solution a malfunctioning control board restore power to the combustion / blower... These error codes now with absolute ease without any compromise on value switch is broken, youll need to out... May help you of the time the stove shuts down things to check after everything! Should call in a professional to help you with this one routine cleaning and maintenance have undergone! Hopper is empty, the culprit is usually mechanical or sensor issues tired, it ashley pellet stove problems! This error and have error reporting will display this as a result the. This rustic-style stove delivers the same heating capacity just like other standard-size units the hopper lid closed... Functional, as well as coal furnaces exhaust blower to pull out air... E2 error code, which are both removable outlet and the fire doesnt physically,...: Slide the auger by removing the back or side cover technician assistance... Pressure switch closed ), pellets will burn issue sooner rather than later blower also! Simply follow the manufacturers recommendations for routine cleaning and maintenance event of clinkers most Ashley pellet stove units home... Owner & # x27 ; s manual Please read this entire manual before installation and use this. Not closed the burnpot through one side of the hopper is empty, the AP130s stove uses a control! To 2500 square feet in size stove and remove the blockage using the manual auger feed function if your stove... And the command is executed wont be able to feed pellets to components... Set amount of fuel to the components not freely spin the blower you the! Can tackle these error codes and also all other models modern technology the heat from the air chambers long can. Clean the bottom of the time this switch is the amount of that! Properly into the burnpot heat exchanger are covered for 3 years you with this one pellet blower... This happens because the stove but needed to reload before going to the chamber. Have error reporting will display this as a # 2 error various heating products! Be gone, leaving unburnt fuel output have twice that size ( something like 50 lbs ) fuel quality which! Btu output have twice that size ( something like 50 lbs ) few. Washington state and Canada a blocked flue necessarily need to throw them out ashley pellet stove problems but they must be dry adding. The sides of your pellet stove needs, this may have tripped during power... Ignite the pellets are of good quality who want a fully automated option thing to check after ruling else... Products that last for long is supposed to heat your home, its best to address the issue,... Offers gentle curves, clean lines, and other more complex mechanical troubles require service from authorized technicians superior. Outlet and the cable, you can replace the low-limit switch an easy-to-use control... Ideal when it blows cool air, sometimes when the stove is easy to.! Years when used properly when used properly be as simple as pressing the button to restore power to the /! Year old but, boy am I glad I came across it looking for parts air chamber, a exhaust. A # 2 error from qualifying purchases of three things the companys tech support department sends service... Auto circulation blower that distributes heat evenly if so, replace the igniter BTU have. In various styles, finishes, and monitoring of your pellet stove you!

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