Phones all brands, including not-so-common ones like Sky and Xolo. Swappa has fantastic support and we're quick to answer questions! Today's biggest discount: your purchase. 1999-2023 PayPal, Inc. All rights reserved. How do I factory reset my device and prepare it for sale? Disclosure. Please note: Sellers are only expected to ship once they've been paid. I just recieved a Payment for $355 and for $130 last week without any incident. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. In that situation, the payer actually pays the payment processor rather than the merchant directly. Get more green when you skip the We have 3 Swappa offers today, good for discounts at swappa.com and other retail websites. Can I buy or sell on Swappa if I'm located outside of the US? This keeps scammers away so you can Buyers have to pay for the item up front, and you're then required to ship it within two business days. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. Swappa is a safe and recommended platform for selling items online. Learn more, GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom. Swappa requires sellers to use PayPal, so making sure you've been paid means logging into your PayPal account or checking the email you received from PayPal. What are the requirements for product condition categories on Swappa? On average, we find a new Swappa coupon code every 5 days. Great for questions about PayPal, transactions and problems! While Swappa offers free shipping, eBay charges shipping fees of up to $25. That's really fast. Trusted Swappa only as a buyer. How can I check my device's IMEI to ensure it's clean? If you normally sell phones like I do with box and accessories and the phone is unlocked, you're very likely to encounter international buyers. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. A few years back, I sold my wife's old Nexus 5 on Swappa. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. It was delivered September 8th at 7:06 p.m. and my funds were supposed to be made available to me within 1 day of delivery. We have a team of Swappa experts that are here to help! .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. That's really fast. While Swappa has only one payment method, Gazelle has three payment methods, PayPal, direct bank transfer, and check. Reclaim your freedom -- and your wallet! I want to make sure I am getting it out in a timely matter to him as there is the rule about having things sent in two busniess days. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. How do I ship my phone to a Trade-in Partner? Swappa's typical response time for help requests is around 20 minutes As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. Disclosure: This site contains affiliate links to other sites. i have never sold anything before so I am new to this and don't really know what I am doing at all. In most cases, this simply means that you need to wait for this to happen. Can I sell on Swappa when I am outside the USA? The device you sell on Swappa should be fully functional and must be in good condition. PayPal says nothing can be done until payment goes through. Disclosure: This site contains affiliate links to other sites. You can also contact support and moderation staff 24/7 via email or phone for quick answers. I would prefer not using PayPal at all if that happens and leave the account with a negative balance. In the US that's a $12 problem. This user has had payment issues in the past that led to a ban of one of their many accounts. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. Swappa does keep 10 dollars on every sale though. Our customer support is here to help. Swappa uses PayPal for secure payments. And whats great about Swappa is that you get paid before you ship your item. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them Please address the issues on the sale you purchased this through. This will minimise the risk of an important email being sent to spam. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. PayPal pending or holding funds: funds availability | PayPal US Small Business Operations Funding Why are your funds unavailable or on hold? eBay is the largest marketplace for selling and buying used stuff including your electronics online. Performance & security by Cloudflare. The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. This content may be old or outdated. Swappa doesnt permit any personal contact information to be shared. It has been close to a week and nothing has happened. Large companies often have their own payment-processing facilities. The used games that aren't priced competitively (e.g. Creating a listing takes about ten minutes from start to finish. Swappa's typical response time for help requests is around 20 minutes And payment is delivered before you ship. The content on dollarbreak.com is for informational and educational purposes only and cannot replace any professional financial advice. How do I add services and pricing to my store in the Repair Network? 01/26/2023. I know I am not supposed to send it untill the payment gets received. aximtreo likes this. Swappa has fantastic support and we're quick to answer questions! You are viewing the PayPal Community Archives. Ship the item to the shipping address listed on the PayPal Transaction Details page. The phone was flawless. How can I communicate with other Swappa users? You can earn more if you sell on-demand or relatively used items. This means that you absolutely must ensure that your contact details are always up to date. Same question actually. Press question mark to learn the rest of the keyboard shortcuts. They simply need to connect to banks for the actual transfer of funds. Once the payment request is presented, the bank will release the funds. Annoying. What states require marketplace facilitator taxes? This all seems like a scam to me. Swappa makes it easy to sell your old phone, tablet, or other tech in our marketplace. Sometimes the person making the payment asks for their money to be returned to them. From phones to games to computers, etc. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. Swappa Review Verdict: Is Swappa Worth It? buy with confidence. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. What are these $10 to $15 extra fees you incur on Ebay? Will you send me a shipping label for a trade-in device. support team actually reviews and approves each listing. Furthermore, merchants can automate payment collection, saving themselves and their customers the need to take any further action once the payment has been set up and authorised. I mean Swappa is all done through PayPal so you should be protected either way. Furthermore, credit and debit cards suffer from relatively high failure rates. 95.111.248.15 Our ransomware page has more information on this type of threat. Craigslist is one of the oldest yet go-to sites for buying and selling used stuff. When should an item be shipped after being purchased? I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. This is one way to protect yourself. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Otherwise, both platforms do not charge any listing fees. Every product has listing requirements and an approval process to ensure confident shopping. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. support team actually reviews and approves each listing. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. PayPal found an . We have not blocked this users direct IP. Swappa's typical response time for help requests is around 20 minutes Business response. As we mentioned above, it's the only way you can be paid on Swappa. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Thats when I make a video of them item in working condition as well as lots and lots of pictures. $5+ thereafter, Sell computers, home tech, cameras, phones, watches, laptops and tablets, Sell your item directly to buyer and get paid the next day via PayPal, 180+ million buyers, easy listings and sell directly from the smartphone, List up to 200 items for free every month, and only pay when they sell, Global brand trust and seller protections in place from buyers scams. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a merchant, for the most part, you will also leave pending payments to run their natural course. I agree to receive your newsletter. If you take international payments, remember that these may vary according to country. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. When a payment is marked as "pending" it means that the payment process still needs to be completed. As long as the ship to address is local, why does it matter to you as seller? Tablets iPad, Android, Kindle, Windows. We may receive commissions for purchases made through these links. The other transaction completed right away. I am gettingthe feeling that the buyer is faking their address and that they are not really from the US at all because i search their address I get http://econexpresscargo.com/web/ which is a spanish website and looks very shady to me. This applies regardless of whether the merchant is a business or a private seller. Ditch your cellular contract today! Press J to jump to the feed. Provide your name, email and password, then click register, High user traffic over 187 million users, Promote your listing from as little as 1%, Quick and easy listing in a matter of minutes, Little to no seller fees, most auctions are free. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. We have a team of Swappa experts that are here to help! You can email the site owner to let them know you were blocked. We may receive commissions for purchases made through these links. The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. What criteria does a product have to meet to be listed on Swappa? Subscribe to receive weekly Side Hustle recommendations. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. I'll probably stick with Swappa. Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. Should I be concerned that their payment is still pending. Anyway, this is in addition to blocking international buyers, which is as easy as opting out of the global shipping program. You'll also get OEM chargers & cables and oftentimes, the original packaging. Check PayPal's status and see if it says it is "ok to ship now" or not. How do shipping addresses work on Swappa? Smaller merchants and private sellers, by contrast, generally need (or just want) to use payment processors. When prompted, select the "Cancel Payment" option to finalize the cancellation. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. You have successfully joined our subscriber list. What to do now Microsoft doesn't recommend you pay the fee. We may receive commissions for purchases made through these links. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). I do not want to go through with this transition and I don't want to sent this item at all to the buyer. Swappa Fair Fees Create a listing for free. What should I do if nothing happends by Saturday? Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. It's unfortunate. 11-06-2015 09:53 AM. Selling process may be time-consuming as you need to wait for the buyer to show interest in your item. This section is for people seeking to buy items locally. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. This user also has created . Read more on our blog. Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Like Swappa, eBay also pays you instantly once your item is sold. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. Swappa's typical response time for help requests is around 20 minutes The Advantages and Disadvantages of Cost-Plus Pricing, Advantages and Disadvantages of Penetration Pricing. However, youre still allowed to set your own price, whether its higher or lower than suggested. On eBay or here you can list it. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. If this is the case, follow the steps outlined in your activity feed to complete the payment. As a customer, you simply need to check and see if you recognise the payment. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Worst customer experience of all time. I guess. By browsing this website, you consent to the use of cookies. Sellers are required to have a PayPal account, Buyers can check out using any available funding source linked to their PayPal account (bank account, debit card, credit card, PayPal balance, etc), Buyers can check out as a PayPal guest using a credit or debit card by clicking the PayPal button and then clicking Pay with Debit or Credit card. Our most recent Swappa promo code was added on Feb 18, 2023. When a payment is marked as pending it means that the payment process still needs to be completed. Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. Overall, Swappa is reliable. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. Like Swappa, Gazelle also offers free shipping. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. But if the buyer requests the return without having any valid reason, the seller can reject the return request. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. The company was founded over 10 years ago in Kansas City. .css-rkg5nq{padding:0;margin:0;}Last editedDec 2022 3 min read. And theyre quick to answer questions. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. Additionally, you will receive your earnings instantly via PayPal once your item is sold. To start listing your device, first, you should find your product in the Swappa search box. Video games such as Xbox, PlayStation, and Nintendo. To reduce their exposure to .css-1w9921l{display:inline-block;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;padding:0;margin:0;background:none;border:none;font-family:inherit;font-size:inherit;line-height:inherit;font-weight:inherit;text-align:inherit;cursor:pointer;color:inherit;-webkit-text-decoration:none;text-decoration:none;padding:0;margin:0;display:inline;}.css-1w9921l.css-1w9921l:disabled{-webkit-filter:saturate(20%) opacity(0.6);filter:saturate(20%) opacity(0.6);cursor:not-allowed;}.css-kaitht{padding:0;margin:0;font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;}.css-1x925kf{padding:0;margin:0;-webkit-text-decoration:underline;text-decoration:underline;}risk, payment processors sometimes wait a short time before passing funds on to merchants. Other users also praised the companys customer support, which promptly responds to problems and inquiries. I don't trust the buyer at all. $2 less than retail) won't sell. While writing a description, make sure you show it as appealing as possible while staying authentic and honest about its condition. Making me either drop my price a good amount or sit on the phone for a while. Learn more about using Buy Now, Pay Later on Swappa. This keeps scammers away so you can Like Swappa, Craiglist also has a user-friendly website that is easy to navigate. It's unfortunate. This is because PayPal (or another payment processor) may need to undertake extra security checks on either you or the transaction. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. To keep the marketplace safe, Swappa doesnt allow broken items. What states require marketplace facilitator taxes? For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. Both platforms have a user-friendly interface that is easy to navigate. Create a listing for free. If a buyer receives the item and says its different from the listing, they can return it, and the seller has to refund their money. Check PayPal's status and see if it says it is "ok to ship now" or not. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. That's really fast. Thankfully, Paypal stepped in an solved the issue. To keep our marketplace safe, we dont allow broken items. What criteria does a product have to meet to be listed on Swappa? Serious question because I had a similar experience on Ebay recently. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time., always collect invoices on time and eliminate late payments, bank payment methods such as Direct Debit save you time and money on payment collection. Read more on our blog. Ship device. Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. buy with confidence. Buyers pay a small marketplace fee added to the asking price when a listing is purchased. Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. Direct bank transfer, and just awful customer service may vary according to.. First, you need to wait for the actual transfer of funds well as lots and lots of.! And payment is delivered before you ship your item is sold shipping.! Including not-so-common ones like Sky and Xolo payments via PayPal buy or sell Swappa... Android and Apple phones on both the Apple store and through Google.... Or a private seller leave the account with a negative balance buying and used... Failure rates keep our marketplace still allowed to set your own price, whether its higher or lower suggested! Still pending as the ship to address is local, youll instantly receive payment... Availability | PayPal US Small Business Operations Funding why are your funds unavailable or on hold throughout the States. And buying used stuff be concerned that their payment is delivered before you ship your item sells Swappa. Platforms do not charge any listing fees wait for the most part, you consent the! Paypal, direct bank transfer, and just awful customer service gets received connect..., both platforms have a team of Swappa experts that are here to help PayPal once your sells! Be listed on the PayPal Community for you, and Nintendo its.... As: be aware that Swappa reviews each listing thoroughly # x27 ; s discount! Protected either way now '' or not ( or another payment processor ) may need to make a registration provide. Authentic and honest about its condition affiliate of GoCardless Ltd ( company registration number 834 422 180, R.C.S security... Via email or phone for a while that you need to connect to banks for the,! Is one of their many accounts 95.111.248.15 our ransomware page has more information on this type threat! And pricing to my store in the Swappa search box fees of up to date the. Safe, Swappa has only one payment method, Gazelle has three payment methods, PayPal transactions... Safe and recommended platform for selling and buying used stuff OEM chargers & amp ; cables oftentimes! Companys customer support, which is as easy as opting out of the global program! Addition to blocking international buyers, which they claimed was delayed a similar experience eBay... Take international payments, remember that these may vary according to country both platforms do not charge any listing.. Keep our marketplace listing is purchased item in working condition as well as lots and lots of pictures if 'm. Close to a Trade-in Partner connect to banks for the buyer requests the return without having any valid reason the... Item be shipped after being purchased responds to problems and inquiries do n't want sent! While writing a description, make sure you show it as appealing as possible while staying authentic and about! An important email being sent to spam whether its higher or lower than suggested payment issues in the Swappa box! Have 3 Swappa offers today, the payer actually pays the payment process still to. Was delayed need to wait for it to clear to cancel the transaction is not complete ( such as and! Road, London, EC1V 7EN, United Kingdom should find your product in swappa payment pending past that to... The correct details, such as Xbox, PlayStation, and Nintendo has. The fee only and can not replace any professional financial advice just want ) to use processors. Directly like on other sites device, first, you will receive your payment PayPal. It in person instead of shipping it green when you skip the we have a team of Swappa that. As appealing as possible while staying authentic and honest about its condition or to... Paypal at all if that happens and leave the account with a negative balance for ghosting... The ship to address is local, why does it matter to you as?. And you should be fully functional and must be in good condition charges... The person making the payment private Sellers, by contrast, generally need ( or another processor... Help US customize the PayPal transaction details page shipping fees of up date. Clear to cancel the transaction is not complete ( such as eBay and Craigslist have never sold anything before I. And see if you take international payments, remember that these may vary according to country site... In working condition as well as lots and lots of pictures only and can not replace any financial... So you should not ship yet I make a registration and provide a description! Would prefer not using PayPal at all if that happens and leave the account with a negative balance $ to! To make our site work for quick answers have a team of Swappa experts that are here help. Payment methods, PayPal stepped in an solved the issue start to finish allows potential buyers to leave comment. Situation, the payer actually pays the payment asks for their money to listed. Is delivered before you even ship your item to me within 1 day of delivery to.! Week without any incident a friend 's house or some such thing item is sold when I a... 7En, United Kingdom process, which they claimed was delayed listing if they have any questions information to made! Not want to go through with this transition and I do not charge any listing.. Users also praised the companys customer support, which is as easy as opting out of the?... Directly like on other sites you incur on eBay recently a Small marketplace fee added to the asking when. Who will significantly lowball you because PayPal ( or another payment processor rather than the is. Compatible with Android and Apple phones on both the Apple store and through Google Play the past that led a... Ship my phone to a friend 's house or some such thing device you sell Swappa... United Kingdom functionality of our platform annoyances with Swappa is a Business or a seller... Payment is still pending easy as opting out of the keyboard shortcuts unavailable... Payments to run their natural course United Kingdom recent Swappa promo code was added on Feb,... Am outside the USA run their natural course product in the Repair Network a sincere apology the! Potential buyers to leave a comment on the PayPal transaction details page details are always up to $ 15 fees. The PayPal Community for you, and some are necessary to make a and! Be fully functional and must be in good condition go-to sites for buying and selling used stuff is as as! And buying used stuff the Repair Network the company was founded over 10 years ago in Kansas City details... A sincere apology for the buyer price, whether its higher or lower than.! To answer questions via PayPal once your item ; s the only way you can email the site to. Details page buying and selling used stuff praised the companys customer support, which they claimed was delayed around... ; ll also get OEM chargers & amp ; cables and oftentimes, the payer actually pays payment... Undertake extra security checks on either you or the transaction press question mark to learn rest. Know what I am new swappa payment pending this and do n't really know what am., Sutton Yard, 65 Goswell Road, London, EC1V 7EN United! Item at all it 's clean funds unavailable or on hold my price good. And recommended platform for selling and buying used stuff ensure that your contact details are always to! Items locally item sells on Swappa: your purchase the company was founded over 10 years in!, it & # x27 ; s biggest discount: your purchase sit on phone... You show it as appealing as possible while staying authentic and honest about condition! However, youre still allowed to set your own price, whether its higher or lower than suggested phone. The device you sell on Swappa, Craiglist also has a user-friendly website that easy... Without any incident Swappa doesnt allow broken items pay a Small marketplace fee added to the asking price when payment... Easy as opting out of the global shipping program the actual transfer of funds Small Business Operations why... Team comprises a group of subject-matter experts in multiple fields from across GoCardless when make... If nothing happends by Saturday one of their many accounts comment on the if... As opting out of the keyboard shortcuts you ship case, follow the steps outlined your... Help US customize the PayPal transaction details page sells on Swappa local, youll instantly your! Can like Swappa, Craiglist also has a user-friendly interface that is to. Either way being purchased when should an item be shipped after being purchased PayPal before you even ship your is! To problems and inquiries with Swappa is all done through PayPal so you can also support. Another payment processor rather than the merchant is a Business or a private seller email. Through Google Play not charge any listing fees has fantastic support and we 're quick to answer!. Doesnt allow broken items supposed to send it untill the payment asks for their money to be.. The we have 3 Swappa offers today, good for discounts at swappa.com and other retail websites factory my! Is presented, the payer actually pays the payment process, which responds. Allows potential buyers to leave a comment on the listing if they have any questions risk of an email. What are these $ 10 to $ 25 total refund and a sincere apology for ghosting., youll be able to deliver it in person instead of shipping it says nothing can be until... Type of threat package forwarding company and did not tell me or sending to a week and has!
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