Subscribe today and get a yearlong print . You lose it by talking geek speak or focusing on pet projects that have nothing to do with the business mission. The modern use of the term digital transformation refers to what companies must do today to compete in an environment where the way people work and live is increasingly mediated through digital technologies. After decades of decline, the labor movement in the U.S. has been gaining some momentum. Functional tasks also consumed a large part of the CIO agenda this year, cited by 84% of survey respondents, with security management (51%), improving IT operations and systems performance (43%), and controlling costs and expense management (29%) among the top imperatives. Working in customized, cooled rooms and garbed in white lab coats, IT experts were as remote from the day-to-day business as the powerful machines they operated. In the mainframe era, IT's top professionals were the specialized programmers, systems operators and analysts hired to operate the massive machines that gave the era its name. Promoting collaboration across technology teams and between the business and technology is one of the most crucial prerequisites for a successful transformation. Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? Here are a few things CEOs can do: Gaining support for a transformation requires that stakeholders understand that true change will come only from tackling all three transformation vectors in a strategic, interlinked manner. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. The CIO challenge: Modern business needs a new kind of tech leader, Author Talks: The worlds longest study of adult development finds the key to happy living, The executives guide to new-business building, Generative AI is here: How tools like ChatGPT could change your business. Privacy Policy The COVID-19 pandemic set off a mind-boggling acceleration of digital transformation, as companies raced to accommodate remote workers, make business applications accessible to employees, partners and customers, and embrace hyperautomation along with its panoply of technologies to integrate and scale enterprise automation. Unlike last year when business strategy took precedence for 67% of respondents, only 60% of 2022 State of the CIO respondents spent time on activities such as driving business innovation, developing strategy, or identifying opportunities for competitive differentiation. CIOs need to move quickly. This article uses the metaphor of a social contract to review the evolution of American unions and their effects especially in the variations in their qualityon firm employment strategies and performance, takes stock of the current state of unions and alternative forms of worker voice that have emerged in recent years, and discusses implications for the future of labor and employment . Review best practices and tools Workloads with rigid latency, bandwidth, availability or integration requirements tend to perform better -- and cost less -- if Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Lenovo Late Night I.T. The worlds largest enterprises use NETSCOUT to manage and protect their digital ecosystems. Key Takeaways. New executive roles created over the past decade or so include but are not limited to the following: There are key differences between the role of the modern CIO and these newly minted IT executive titles, but confusing similarities as well. The heyday of the mainframe was followed by what's known as the distributed computing era. Good customers can also help you find problems. Esther Eggertsen Peterson Eloquent and effective advocate for the rights of workers, women and . This is often in the form of negotiating and improving pay, pension, working conditions, and other workplace benefits. In 1955, the CIO, now much weakened by McCarthyism, rejoined the AFL, forming the new entity known as the American Federation of Labor-Congress of Industrial Organizations (AFL-CIO). The CIO of a B2B technology-services company, meanwhile, meets customers on a regular basis to get firsthand feedback on both products and the customers experience of doing business with the company. In the 1940s, 10 percent of public workers and 34 percent of those in the private sector belonged to unions. According to the Department of Labor, the 2015 union membership rate was 11.1% and the number of workers belonging to unions was 14.8 million. The head of technology and analytics at a large retail organization set up a talent war room to hire data scientists and engineers. It provides news and analysis of, by, and for the labor and democratic movements to our readers across the country and around the world. Designed specifically for both officers and members alike to leverage the power of today's connected devices to create the best labor union management software package available today. Just like the CEO has a big . While still pursuing innovation on a parallel track to support remote work and to improve customer, supplier, and employee engagement, companies across sectors are in the midst of a governance cycle to ensure the wave of pandemic-era digital investments are fully optimized and delivering value for the business. CWA, SEIU, IUPAT, UAW and other unions are leading the charge as part of the Worker Power Coalition, Mauer said, which also includes other progressive organizations. Getting good people doesnt matter if you cant keep them. In just 18 months, one CIO at a transportation-and-logistics company radically reshaped its talent profile. Two solutions have proven effective. Amid the volatile economic and political conditions, CIOs are finding themselves under pressure to be fiscally prudent and to find technology that can support business agility, according to interviews conducted by Lawton on CIO priorities in 2022. Do you have a way to accurately measure and track peoples attitudes across the IT department? In practice, CIOs can enable collaboration if theyre willing to relinquish some control. What percentage of technology resources is focused on work that drives business goals versus maintenance? If theres one thing Jamie Holcombe has learned from his decades-long career as a public and private sector IT leader, its how to be a good salesman. The CIO was born out of a fundamental dispute within the U.S. labor movement over how to organize industrial workers. The AFL-CIO is the largest union federation in the U.S., made up of 55 national and international unions with 12.5 million members worldwide. Dray, Philip. We have found, for example, that the best CIOs go far beyond meeting with the C-suite or attending strategy meetings. By. Florida's public universities are under assault (opinion) United Campus Workers, affiliated with the Communications Workers of America and the AFL-CIO umbrella union organization, is a prominent organizer in non-collective bargaining states. Chief Information Officer - CIO: A chief information officer, or CIO, is the company executive responsible for the management, implementation and usability of information and computer technologies . These were the Minneapolis Teamsters Strike, the West Coast Longshore Strike, and the Toledo Auto-Lite strike. For this reason, companies need to be tech forward: technology needs to drive the business. This strategy was a change from traditional IT accounting models, in which all the technology costs were absorbed by the IT budget and treated as corporate overhead. On September 10, 1936, the AFL suspended all ten CIO unions (two more had joined in the previous year). The Tipping Point - The Path from CIO to CEO Becomes Clearer. Philip Murray CIO president who helped transform the industrial union movement into a stable and powerful organization. The pivot back to foundational IT work was reflected in CIO.coms 2022 State of the CIO research, which surveyed 985 IT leaders and 250 line of business (LOB) participants. It has been pushing for floor . WM is also in the midst of absorbing and capitalizing on a major business enablement program that included moving its data center to the cloud and modernizing its network infrastructure, according to Erika Walk, the firms senior director, digital business services. Those who favored craft unionism believed the most effective way to represent workers was to defend the advantages they . Nearly half of respondents to McKinseys 2018 IT strategy survey cite skill gaps on traditional teams as the top obstacle to a successful digital transformation. Sequoia and WM are in good stead. The term CIO came into use in 1981. Security and risk management is the highest-ranked technology initiative commanding IT investment this year, cited by 45% of respondents. A labor union is an association of workers formed to negotiate collectively with an employer to protect and further workers' rights and interests. While the CIO already understood how to build systems to support financial products, he and his team had limited experience in creating new digital products to sell directly to consumers. It was in the 2020 . Victorious industrial unions with militant left-wing leadershipscatalyzed the rise of the CIO. Cloud computing companies provided software, infrastructure and platforms as a service to other organizations. CIOs in this period remained responsible for delivering new IT systems on time and on budget, as well as for running existing and new systems with a high degree of reliability. Beth Stackpole is a veteran reporter who has covered the intersection of business and technology issues for more than 20 years. Peoples World is a voice for progressive change and socialism in the United States. There are over a dozen unions represented by the Actors Equity Association, Utility Workers Union of America, and others. Diana Dors v. Marilyn Monroe: Class, crime, and the Blonde Bombshell, A few of the Communist women who shaped U.S. history, Union leaders hail Su nomination as new Labor Secretary, After months of denial, U.S. admits to running Ukraine biolabs, Free college was once the norm all over America, Israeli government welcomes Azov Battalion leader as honored guest, Protests at SCOTUS as justices move to kill debt relief for 26,000,000. This role was particularly important when a retail giant was looking to acquire an analytics company. The Early YearsTexas' first labor unions organized just few years after the arrival of the Anglo pioneers. It Among the 2022 State of the CIO respondents, 46% are advancing efforts to increase operational efficiency compared to only 34% in the prior years survey. Are the top people in IT really stars in their field? We provide support and guidance.. This detailed early planning revealed which systems needed to be upgraded and when. 2. Generating support for a transformation among business leaders across the organization requires creating true partnering relationships with them based on common goals, mutual responsibility, and accountability. If the CIO or technology organization isnt regularly talking to commercial or product leadership, that becomes a real hurdle, she says. The results were clear: a fivefold jump in digital sales, and project delivery four times faster than projects of similar scope had previously taken. We believe, however, that one of the biggest issues is that many CIOs have not accepted the degree to which their role needs to expand beyond cost and performance responsibilities in order to transform IT into a core driver of business value. The calls. Figure 13.1: Union membership as a percentage of total employment, 1930-2015. For example, the Harris v. Quinn decision in 2014 signalled that the SCOTUS frowned upon state laws requiring public employees to pay union dues. Everyone from the C-suite to frontline workers now understands on a visceral level that IT is a powerful business tool, and not just for back-office processes or data analysis. The Taft-Hartley Act of 1947 required union leaders to swear that they were not Communists. This decentralization of information systems gave rise to IT managers throughout the enterprise -- including businesspeople with IT expertise. The stage is set for CIOs both to lead a successful technology transformation and to influence business strategy. False. He uses these perspectives to inform his technology decisions. Brilliant theorist, tactician and organizer and first head of the A. Philip Randolph Institute. The AFL-CIO established the Ethical Practices Committee in its efforts to control corrupt practices and racketeering of its member unions. The CIO further built on the relationship with the business by prioritizing initiatives in the tech transformation that addressed business needs and working closely with business leaders to drive progress. Staying razor-focused on business benefits and communicating in a language everyone understands is central to successful IT initiatives, whether the project involves state-of-the-art technology like robotic process automation (RPA) or is a bit more mundane, like upgrading an aging data center. Data processing was centralized and done on IT's timetable. We make it a point to engage and connect to understand whats happening in the platform and product teams.. Washington(CNN) AFL-CIO President Richard Trumka, the head of the most powerful labor organization in the country and a close ally of the Biden White House, has died. As part of a digital transformation, for instance, the CIO at a large financial institution committed to developing digital products to help the business scale its presence in a new market. Defying the American Federation of Labor's commitment to craft unionism, the Committee for Industrial Organization was established in 1935 by leaders of the United Mine Workers and other AFL unions who embraced industrial union organizing strategies. In addition, they led weekly check-ins to track the talent funnel and adjust the process as needed. What percentage of the best people you hire are still with you two years later? But the trend that perhaps most radically redefined the CIO role was the advent of enterprise cloud computing services in the early 2000s. Today, the Union also represents health care workers, truck drivers, manufacturing workers and public employees in the United States and Canada. Perennial concerns such as cybersecurity and the IT staffing shortage continue unabated. CIO pickets, Georgia, 1941. Even with this years focus on the fundamentals, LOBs perspective on IT leadership is more in lockstep with the CIOs own take on the role and responsibilities. Pay matters, of course, but top people want to go where theyre valued. The investments we made in improving infrastructure and in the application space have resulted in business users feeling the power of IT, he explains. Created by John L. Lewis, it was originally called the Committee for . "You first have to have established a political base for a transition that can be legitimate, that could be recognized by most Haitians as valid," she said. Can I clearly articulate the businesss goals? Although nearly 650,000 members had been in those unions, many rejoined the CIO in unions that had been established as alternatives to the ones that it deemed to be communist dominated. Let's break down this period of rapid and extreme change. False. The challenges unions face today result from a combination of trends years in the making as well as recent political developments. This wage advantage is known as the "union wage premium." But unions don't just help union workersthey help all workers (Bivens et al. In the early 1930s, as the nation slid toward the depths of depression, the future of organized labor seemed bleak. What today's labor radicals can learn from the socialists who helped build the CIO in the 1930s. Although its main focus has always been on workers and their rights, the UMW of today also advocates for better roads, schools . As of 2018, union density stands at 10.7 percent overall (Bureau of Labor Statistics 2018).Union decline has contributed to growing economic inequality and eroded workers' voice in politics (Farber et al. Top-quartile IT organizations are more likely to have an integrated or fully digital operating model, according to McKinseys 2018 IT strategy survey. Such efforts allow CIOs to build a deep understanding of the business implications of technology, such as customer abandonment because of slow download times on a site or other poor user experiences. Joe Richard. CIO president who helped transform the industrial union movement into a stable and powerful organization. A call to strengthen IT/business collaboration was also top of mind, referenced by 28% of respondents. Cookie Preferences The fundamentals are key, but not at the expense of innovation. "The CIO is dead; long live the CIO!" "Indeed, 2022 adds the tests of inflation, the back-to-the-office debate and geopolitical turmoil that exacerbates preexisting supply chain issues. The gray line between business and IT is basically gone, says Jayadev, citing as an example a recent interchange with a third-party consultant who couldnt tell where to direct questions about technology and tools. The CIO was a federation of unions that organized workers in industrial unions in the U.S. and Canada from 1935 to 1955. For a short period, private sector union membership rebounded, increasing from 7.5% in 2007 to 7.6% in 2008. Retraining the existing tech workforce also needs to be an important element of this platform. For the remainder of the twentieth century, the AFL-CIO remained the largest union organization in the United States. CIOs remain the go-to resource for navigating technology decisionsmore than half (52%) of IT leaders surveyed this year categorized CIOs as a strategic advisor who proactively identifies business opportunities and makes recommendations while 26% viewed the CIO as a consultant, providing advice and guidance on technology selection. At USPTO, Holcombes IT organization has switched from a project management orientation to product management approach to forge closer ties with internal business stakeholders and to foster IT/business alignment. The AFL did include certain industrial unions, such as the United Mine Workers and the Brewery Workers, but the more dogmatic craft unionists still dominated the federation, and used their power to quash drives toward industrial organizing. This is not just an IT effort, but an IT and business effort that involves business continuity and crisis management, explains Jayadev, who notes that Skyworks has carved out a separate organization within IT to concentrate on this area. The majority of LOB respondents to the 2022 State of the CIO survey (58%) view the top IT executive as a strategic advisor, proactively seeking their help on identifying business needs, making technology recommendations, and helping sort through provider selections while 21% tap IT leadership as a consulting resource. The top CEO priorities for IT leadership also revealed a growing desire to align years of technology investment with operational excellence while ensuring digital initiatives are running on all cylinders and delivering the proper business outcomes. Photo: 900 15th Street NW, Washington, D.C.-The CIOs second headquarters was an office on the third floor of this, the United Mine Workers headquarters. Do Not Sell or Share My Personal Information, IT applications, infrastructure and operations, relation to other IT executive positions in the C-suite, Top 7 CIO challenges in 2022 and how to handle them, Get started with Amazon CodeGuru with this tutorial, Ease multi-cloud governance challenges with 5 best practices, Top cloud performance issues that bog down enterprise apps, How to ensure iPhone configuration profiles are safe, How to remove a management profile from an iPhone, How to enable User Enrollment for iOS in Microsoft Intune, Use Cockpit for Linux remote server administration, Get familiar with who builds 5G infrastructure, Do Not Sell or Share My Personal Information, where their companies were in terms of operational efficiency and, the extent to which their companies were under threat by digital competitors; and. A project management approach wasnt giving enough business valuethere were too many starts and stops, and procurement was unwieldy, he explains. A Short History of American Labor [Note: This is a mirror site duplicating material appearing on www.unionweb.org.The original text comes from the American Federationist of March 1981] This brief history of more than 100 years of the modem trade union movement in the United States can only touch the high spots of activity and identify the principal trends of a "century of achievement." The CIO and his leadership team were involved from the very beginning in determining the data and analytics capabilities needed to fulfill the companys business strategy. Digital transformation projects at companies with traditional business models and large investments in legacy technology are typically complex, large-scale, multiyear, arduous and therefore prone to failure. Recent history has shown that effective CIOs possess the personal skills required to drive large-scale change, such as digital transformation and the adoption of new ways of working. Do you have a clear view of the talent you need in the next three yearsand a plan to develop it? The IT organization enlists automation wherever possible to streamline the user experience and simplify workflows. True. For example, how much should companies invest in their own AI capabilities -- or should they simply rely on the vendors that are investing fortunes in adding AI into their products? No longer just the overseers of IT operations and services, many CIOs are now acting as key business strategists, working with their C-level peers and the board of directors to create the business models necessary to survive -- and thrive -- in the 21st-century digital economy. The CEO of a B2B technology-services company found this level of insight so important that he asked the CIO to present periodically to the board on technology-led business models. Transformation of existing business processes, including automation and integration, was a top imperative for 41% of respondents while improving customer experience (42%) as well as employee productivity (27%) ranked high on the CIO agenda. Indeed, creating a culture of transformation is one of the biggest challenges facing the CIO, said George Corbin, speaking at the 2022 MIT Sloan CIO Symposium. "They were essentially managing a manufacturing process: How do you put out raw compute that is reliable and secure and performing well and cost-efficient? As always, its a tale of having to do both, notes Bess Healy, senior vice president and CIO at Stamford, Conn.-based financial services company Synchrony. As IT became critical to business success, not surprisingly the number of tech-related titles in the C-suite grew. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. 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